ProKold IceWraps

Helpful Info

Merchant Services

How do I return an item?

Defective and unused items can be returned within 30 days to the following address: Kold-Care LLC 526 E 28th Street Edmond OK 73013 For defective items, shipping and handling charges will be covered by the manufacturer. Note: Pro-Kold reserves the right to repair or replace the defective item. For regular returns, once we receive the item we will refund the cost of the item less any shipping and handling. A 15% restocking fee may also apply to returned items.